How PT1 works
Reporting has never been so simple, safe and confidential.
CIXA SEGURA was created to protect those who decide to report situations of irregularity or non-compliance. This channel fully complies with EU Whistleblowing Directive (2019/1937), which guarantees the right of any person to make a complaint safely, with protection against retaliation.
Submit your complaint
Go to the form and describe what happened. You can choose to be anonymous or identify yourself and attach documents, images or recordings as evidence.
Receive an access code
A unique and confidential user code is generated just for you. This code allows you to return to the portal to follow the process.
Follow up safely
Access your private box on the portal with your unique and private code. Consult the status of your complaint and the measures being taken at any time, always within the platform.
- Protected anonymity - your personal data is only collected if you so choose
- Secure environment - all files and messages are encrypted
- Total trust - only authorised persons have access to your report
- Compliance with the law - the entire process follows the EU Whistleblowing Directive (2019/1937) and the General Data Protection Regulation.93/2021
CAIXA SEGURA guarantees that any whistleblowing is treated with confidentiality, security and full legal compliance. Discover the features that protect the whistleblower at every stage of the process.
- Anonymity and total protection - report anonymously or identified, always with guaranteed confidentiality.
- Secure uploading of evidence - upload documents, images and audio with end-to-end encryption.
- Unique access code - each report receives unique credentials for secure access.
- Real-time tracking - always know the status of your report on the portal.
- Confidential communication - exchange messages securely with those responsible.
- Guaranteed legal compliance - in compliance with EU Whistleblowing Directive (2019/1937) and the GDPR.