Personal data protection policy

1. Objective

This Privacy Policy describes the processing of personal data carried out by JAVALI - Administração e Desenvolvimento de Sistemas Informáticos, Lda., as the data controller, within the scope of the use of the institutional and commercial website of the CAIXA SEGURA platform, available at https://caixasegura.pt.

2. Data collected

The following personal data may be collected and processed:

Data submitted through contact or demonstration forms (name, email, telephone, organisation, message);
Technical and browsing data, collected through cookies or similar technologies (IP address, browser, operating system, date and duration of visit, pages viewed).

3. Purposes of processing

Personal data is processed for the following purposes:

Responding to contact requests and platform demonstrations;
Sending commercial communications, subject to consent;
Statistical analysis and continuous improvement of the website and browsing experience.

4. Use of cookies and analysis tools

The website may use its own and third-party cookies, including behavioural analysis tools (e.g. heatmaps or analytics), to evaluate the use of pages, optimise performance and improve the user experience.
These technologies are only activated with the user's prior consent, in accordance with the Cookie Policy.

The data collected is processed in an aggregated and anonymised form whenever possible.

5. Legal basis

The processing is based on:

The user's consent (Art. 6(1)(a) of the GDPR) for commercial communications and analytical cookies;
The legitimate interest of JAVALI (Art. 6(1)(f)) to ensure the technical functioning of the website and to respond to spontaneous contacts.

6. Subcontractors

Javali may use service providers (e.g. hosting, analysis tools, digital marketing), ensuring that they fulfil the requirements of the GDPR and act on documented instructions.

7. Data subjects' rights

Users can exercise their rights of access, rectification, deletion, limitation, portability and objection at any time by contacting dpo@javali.pt.

8. Data retention

Personal data is only kept for as long as is necessary for the purposes for which it was collected or in accordance with applicable legal obligations.

9. Updates

JAVALI reserves the right to amend this policy whenever necessary. The updated version will be published on this website, indicating the date of the last update.

Last updated: 11 November 2025